ontibet Platform Privacy Notice and Data Protection

This page describes what we collect when you use ontibet and how we keep that data protected. We collect personal information to operate your account, process your deposits and withdrawals, verify your identity, and comply with local and international regulations. Our practices are designed to be transparent — we do not share your data with advertisers, and we do not use it for marketing purposes beyond your account on ontibet.

We at ontibet understand that privacy is fundamental to trust. When you provide your email, phone number, identification documents, or bank details to complete a transaction via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we treat that information with the same care we give to your account balance. This privacy notice explains what data we hold, who we share it with, how long we keep it, and what rights you have.

Your data is held securely on encrypted servers. We comply with international data-protection standards, and we are transparent about any limitations of data security that may exist due to the jurisdictions in which we operate.

What Data We Collect on ontibet

We collect several categories of information to operate your account. Your identification data includes your email address, phone number, full name, date of birth, and government-issued ID number. We use this to verify your identity and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in supported jurisdictions.

Your financial data includes your bank account details or mobile wallet identifiers (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We use this to process your deposits and withdrawals. We do not store your full card or account numbers — we retain only what is necessary to complete transactions and reconcile your account.

Your activity data includes your betting history, game results, account balance, and login records. We collect this to calculate your tier status, weekly cashback, and to detect fraud or abuse of our platform. Players in Jakarta, Surabaya, Bandung, Medan, and Semarang all contribute activity data that helps us maintain fair and secure operations across all regions.

How We Collect Your Data

We collect most of your data directly when you register on ontibet, complete verification, or make a deposit or withdrawal. You provide your identity and contact details during registration. You provide your financial details when you first deposit. Some data we collect automatically — your IP address and device type are logged when you log in, and your activity data is recorded as you play.

We may also collect data from third-party payment processors. When you deposit via online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, those processors may share limited information with us to confirm your transaction. Similarly, when you withdraw to a bank account at mobile banking, local payment, online payment, or e-wallet, we receive confirmation from the bank that the transfer was successful.

How We Use and Protect Your Data on ontibet

We use your data to operate ontibet and serve you securely. Account management is our primary use — we need your identification and contact details to maintain your account, process transactions, and communicate with you about your account status. Fraud detection and compliance are critical uses — we analyse your activity patterns to identify suspicious behaviour and to ensure we comply with money-laundering regulations in your jurisdiction.

We do not share your personal data with third parties for marketing purposes. We do share data with payment processors (the operators of DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) when necessary to complete a transaction. We may disclose data to law enforcement or regulators if required by law or court order. We do not sell your data.

Our servers may sit outside your jurisdiction. While we undertake to encrypt all sensitive data in transit and at rest, data transferred across international borders may be subject to the privacy laws of those countries. By using ontibet, you acknowledge this reality and accept it as a condition of service.

Cookies and Automated Data Collection on ontibet

We use cookies and similar technologies to store your login session and remember your preferences. These allow us to keep you logged in across browsing sessions and to tailor the ontibet interface to your language and region. We do not use cookies to track you across other websites.

Data retention

We keep your account data for as long as your account is active. After closure, we retain transaction records for 7 years to comply with financial regulations.

Your rights

You may request to view, correct, or delete your personal data. Contact our support team to exercise these rights.

Third-party processors

Payment providers, banks, and hosting providers may process your data on our behalf. We ensure they meet data-protection standards.

Jurisdiction

Our services are available only where local law permits. Your privacy rights are governed by the laws of your jurisdiction where applicable.

Your Rights and Contacting ontibet

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate information or delete data that is no longer necessary. Requests should be made in writing to our support team. We will respond within 30 days or as required by local law.

If you have concerns about how we handle your privacy, or if you believe we have violated your privacy rights, contact us immediately. We are committed to resolving privacy disputes fairly and promptly. Depending on your jurisdiction, you may also have the right to lodge a complaint with a data-protection regulator or authority.

We at ontibet take privacy seriously because your trust is essential. Our privacy practices are designed to be clear and fair. We do not use dark patterns to hide data practices, and we do not monetise your personal information. Our commitment is to operate ontibet transparently, to keep your data secure, and to respect your privacy rights within the legal frameworks of supported jurisdictions.